HOW CAN WE HELP?
Help & FAQs
GETTING STARTED
Yes, we serve best cleaning in Lower Mainland.
In a standard entire home cleaning your cleaners will clean your bedroom, bathroom, living room, and kitchen. In the booking period, You have the option to select extras and leave comments if you want anything specific done.
Yes, all J’adore Cleaning Services bring their own supplies but you can request them to use your supplies.
MANAGE YOUR ACCOUNT
If you need to change your address reach out to our customer service team and they will make the switch. Make sure it is 24 hours before your appointment.
You book your first appointment by selecting the number of bedrooms, bathrooms, and clicking book now. You can pick from an entire home cleaning or a partial cleaning if you only want a specific room cleaned.
TRUST & SAFETY
Yes, you can trust your cleaning professional. All J’adore Cleaning Services are interviewed, vetted, and have gone through a background check.
If anything goes wrong with your cleaning, reach out to our customer service team and we will work together to solve the problem.
Yes, all your information is safe, J’adore cleaners is SSL certified.
Yes, all Jadore cleaners go through a background check.
Our 100% satisfaction guarantee policy is if you are not satisfied we will come back and re-clean.
Our refund policy is if you are not satisfied with your cleaning your cleaner will come back and re-clean for you until you are satisfied.